Be Claim Ready
Take Control of your Claim
Do you need help with your claim process? Get free assistance!

myclaimmate is a specialised communication platform building stronger relationships between the consumer and the insurance providers to minimise the stress and anxiety associated with the claim process


myclaimmate leads you by hand through your insurance matters, it allows you to store all your policies in one place, share them with your family, understand your coverage and assist you and your loved ones in the event of an accident, illness or injury during the claim process offering you full transparency and control.

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  • Store all your policies in one place
  • Share your insurance information with your family
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  • Understand your policies
  • Know your exclusions and processing timeframes
  • Ensure that you have the right coverage before you need to claim
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  • Start a claim process with a touch of a button
  • Obtain the assistance and support that you need
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  • Check your claim status at all times
  • Receive automated notifications as your claim progresses

Unleash all the great benefits to everyone involved


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Symbol party insurer

Policy Holder

  • Interactive self-assessment to know the chances of your claim being successful
  • Understand possible benefits, requirements and exclusions that may apply
  • Avoid phone tag and time wasted waiting on hold
  • Access tips and recommendations by the case manager to avoid delays in the process
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Symbol party insurance company

Life Insurance Companies

  • Improve customer experience during the claims process
  • Increase and measure customer level satisfaction
  • Decrease number of complaints due to delays in the process
  • Comply with government and regulatory bodies
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Symbol party broker

Broker

  • Customer will be informed automatically of any change on the claim status
  • Avoid contacting customer at an inconvenient time
  • Avoid back and forth with customer due to missing information
  • Customer understands the claims process, requirements and timeframes
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Symbol party gov

Regulatory bodies

  • Transparent and consistent data across life insurance claims
  • Insurers will improve practices to better meet expectations in relation to insurance claims
  • Improve public trust in the industry
  • Decrease number of complaints and disputes
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